Terms & Conditions

General Terms and Conditions

It is our aim to always serve you to your complete satisfaction. This also includes our fair terms and conditions.

By submitting an order, you expressly agree to these terms and conditions.

We only deliver brand new products in original brand quality.

Delivery conditions:

"We deliver your order within 2 days after receipt of the order or payment with Swiss Post or with UPS (to abroad). Orders are usually shipped together in one package and not in individual shipments."

Most items are in stock and available for immediate delivery. For items that are not in stock, the delivery time is on average 4 weeks. You will be informed on the same or following working day if an item is not in stock. Please ask us about stock levels if the items are needed urgently.

Orders & Prices: 

All orders are binding. In case of delivery delays, you will be informed by email or phone. You have the option to cancel the order if the delivery has not yet been shipped. Price and assortment changes as well as technical changes are reserved. All offers are subject to change. Erroneous information and printing errors are reserved.

Pay:

The following payment options are available:

 

- Credit cards / Paypal

- Postcard

- Twint

- Purchase on account with partial payment option (POWERPAY)


MF Group / POWERPAY, as an external payment service provider, offers the payment method “purchase on account”. With the individual invoice you can easily pay for your online purchase by invoice. If you decide not to pay within the specified time frame, you will subsequently receive a monthly invoice with an order overview in the following month.

Upon conclusion of the purchase contract, POWERPAY assumes the resulting invoice claim and handles the corresponding payment modalities. When purchasing on account, you accept our terms and conditions in addition to those of POWERPAY. (powerpay.ch/de/agb).

Deliveries to the EU:

Shipping costs with UPS, customs clearance fees and VAT are included in the total price (visible in the last step during checkout). There are no additional costs for receipt (DDP - Delivered Duty Paid).

Shipping fees Switzerland / Principality of Lichtenstein:

Orders with a purchase value of SFr. 100.- will be sent free of charge.

For orders with a purchase value of less than SFr. We charge SFr. 100. 7.- for Economy and SFr. 9.-for priority shipping. 

Dealer (B2B) on request.

Return policy:

If you return the purchased goods within 14 days in perfect condition and in the original packaging, we will refund you the full purchase amount. The costs for the return are at your expense. 

Data protection:

British Parts records and uses data as part of the processing of the order and with the purpose of making shopping as easy as possible for returning customers. Personal data will be treated confidentially and will not be passed on to third parties for advertising purposes.

We store open and completed orders. This data can be viewed at any time in the password-secured login area.

 

 

If you have any questions about our contractual conditions, please contact us by email (info@britishpartsluzern.ch) or by phone (041 530 00 31).


Our business activities are based exclusively on Swiss law. The place of jurisdiction is Rothenburg.