Phone: (+41) 41 530 00 31
Currency
Free Shipping within CH/FL from CHF 100
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Free Shipping within CH/FL from CHF 100
Free priority shipping for orders over SFr. 100. Orders are usually shipped on the same or next business day (if ordered after 15:00). Excludes Monday (our day off).
We ship parcels abroad with UPS. The total price including shipping, customs and VAT will be shown to you in the last step of the checkout process before you complete the purchase. All costs are already paid here in the shop, nothing is due upon receipt (DDP - Delivered Duty Paid).
You can return most items for a full refund within 14 days of delivery. Items must be returned in new condition (i.e. unworn, unwashed, with all tags etc.). We will pay for the return postage if the return is due to an error on our part (you received an incorrect or defective item, etc.).
You can expect to receive your refund within one to two weeks of the package being delivered to the Post Office/UPS, but in many cases it will be quicker. This includes the time it takes for us to receive your return from the carrier (1 to 3 working days), the time it takes for us to process your return once we receive it (1 working day), and the time it takes for your bank, credit card company, Postfinance, Twint, etc. to process our refund request (immediately up to 10 working days).If you want to return an item, please indicate whether you want a refund or an exchange.
All items that can be ordered are usually available and can be shipped immediately. If there are any errors, you will be informed immediately.
Most, but not all, of the items displayed in the web shop are in stock in our physical stores. Motorcycle clothing may be held in our off-site warehouse in winter due to space constraints, just as heavy knitwear, coats or autumn/winter hats may be held in our off-site warehouse in summer.
Single items and sale items are also often held in the off-site warehouse.
Red Wing and other footwear is stocked year round.
It is best to enquire about a specific item before visiting.
Are you interested in a sold out item? We will be happy to let you know if and when we expect it back in stock.
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It is our aim to always serve you to your complete satisfaction. This also includes our fair terms and conditions.
By submitting an order you expressly agree to these terms and conditions.
Deliveries are limited to delivery addresses in Switzerland and Liechtenstein
We only supply brand new products in original brand quality.
Delivery conditions:
We deliver your order within 2 days of receipt of the order or payment via Swiss Post. Orders are usually sent together in one package and not in individual shipments.
Most items are in stock and available for immediate delivery. For items that are not in stock, the average delivery time is 4 weeks. You will be informed on the same or following working day if an item is not in stock. Please ask us about stock levels if the items are urgently needed.
Orders & Prices:
All orders are binding. If there is a delay in delivery, you will be informed by email or telephone. If the delivery has not yet been sent, you have the option of cancelling it.Price and product range changes as well as technical changes are reserved. All offers are subject to change. Errors and misprints excepted.Payment
In the webshop, orders are processed against
- Credit cards / Paypal
- Postcard
- Twint
- Purchase on account with partial payment option (POWERPAY)
As an external payment service provider, MF Group / POWERPAY offers the payment method “purchase on account”. With the individual invoice, you can easily pay for your online purchase by invoice. If you do not pay within the specified time frame, you will subsequently receive a monthly invoice with an order overview in the following month.
When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment terms. When purchasing on account, you accept POWERPAY 's general terms and conditions in addition to ours (powerpay.ch/de/agb).
Deliveries to the EU:
Shipping costs with UPS, customs clearance fees and VAT are included in the total price (visible in the last step of checkout). There are no additional costs upon receipt (DDP - Delivered Duty Paid).
Shipping costs Switzerland / Principality of Liechtenstein:
Orders with a purchase value of CHF 100 or more will be shipped free of charge.
For orders with a purchase value of less than CHF 100, we charge CHF 7 for Economy and CHF 9 for Priority shipping.
Dealers (B2B) on request.
Refund policy:
If you return the purchased goods within 14 days in perfect condition and in the original packaging, we will refund you the full purchase price. The costs for the return shipment are at your expense.
Data protection:
British Parts collects data and uses it to process orders and to make shopping as easy as possible for returning customers. Personal data is treated confidentially and is not passed on to third parties for advertising purposes.
We store open and completed orders. This data can be viewed at any time in the password-protected login area.
If you have any questions about our contractual terms and conditions, please contact us by email ( info@britishpartsluzern.ch ) or by phone (041 530 00 31).
Our business activities are based exclusively on Swiss law. The place of jurisdiction is Rothenburg.